{"xsrfToken":"643079a74eb7af2c74f36cb3c8c7066d464fe7eb_lout","branding":{"id":"2","key":"vjsd","name":"Vape-Jet Help Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ab039e75-60a5-4d21-ae2d-0a14bd3ee6dc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMzAxYjE3ZC02ZDU4LTQwZjAtODdiOC0yYmE1MDgzYzlmMjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFiMDM5ZTc1LTYwYTUtNGQyMS1hZTJkLTBhMTRiZDNlZTZkYyI6WyJyZWFkIl19LCJleHAiOjE3MzI0MzMyOTQsIm5iZiI6MTczMjQzMjY5NH0.FDCC5XB2ouDfw2dcaDizkFIqSSaeVflvnYDAeZBrAoc&client=b301b17d-6d58-40f0-87b8-2ba5083c9f27&mode=fit","logoId":"ab039e75-60a5-4d21-ae2d-0a14bd3ee6dc","isLogoAvailable":true,"helpCenterTitle":"Need Help?","sharedPortalName":"Vape-Jet Help Desk","userInitialAnnouncementHeader":"Vape-Jet Helpdesk","userInitialAnnouncementMessageWiki":"<p>Need to contact support? <a href=\"https://pdx-tech.atlassian.net/servicedesk/customer/portal/2/group/7/create/9\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Submit a request by <ins><b>clicking HERE</b></ins></a> and our technicians will be in touch as soon as possible.</p>","translations":{"en-US":{"helpCenterTitle":"Need Help?","sharedPortalName":"Vape-Jet Help Desk","announcementHeader":"Vape-Jet Helpdesk","announcementMessage":"Need to contact support? [Submit a request by +*clicking HERE*+|https://pdx-tech.atlassian.net/servicedesk/customer/portal/2/group/7/create/9] and our technicians will be in touch as soon as possible.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/93aeecbc-cfe1-48b2-9b7b-0ce18ef61a2a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMzAxYjE3ZC02ZDU4LTQwZjAtODdiOC0yYmE1MDgzYzlmMjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkzYWVlY2JjLWNmZTEtNDhiMi05YjdiLTBjZTE4ZWY2MWEyYSI6WyJyZWFkIl19LCJleHAiOjE3MzI0MzMyOTQsIm5iZiI6MTczMjQzMjY5NH0.VF4Z0k1oUsDv29MZqDdu8attrFzJrkA9Enqwnnicn5E&client=b301b17d-6d58-40f0-87b8-2ba5083c9f27&height=300&mode=fit","bannerMediaApiFileId":"93aeecbc-cfe1-48b2-9b7b-0ce18ef61a2a","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"vjsd","projectId":10002,"serviceDeskId":2,"name":"Vape-Jet Help Desk","description":"","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"19","name":"Compatibility request","descriptionHtml":"","callToAction":"Compatibility request","introHtml":"<p>Want to know if your hardware is compatible with ours?</p>","icon":10538,"iconUrl":"https://pdx-tech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[7],"key":""},{"id":"22","name":"New machine onboarding ","descriptionHtml":"","callToAction":"New machine onboarding ","introHtml":"<p>Please take a moment to complete our new purchase intake form. It ensures that we have the correct information to better serve you!</p>","icon":10534,"iconUrl":"https://pdx-tech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[7],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://pdx-tech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[7],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://pdx-tech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://pdx-tech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://pdx-tech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"16","name":"Suggest an improvement","descriptionHtml":"","callToAction":"Suggest an improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://pdx-tech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"Contact us"}],"orderMapping":{"6":[19],"3":[19,16,15],"4":[22],"5":[9],"7":[9,19,22]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"af9507ac-35c8-36c6-a99c-c6509ad14203","appLinkName":"System Confluence","appLinkUrl":"https://pdx-tech.atlassian.net/wiki","spaceKey":"VJSD","spaceName":"PDX-Tech-Helpdesk","spaceUrl":"https://pdx-tech.atlassian.net/wiki/spaces/VJSD","isServer":false},"labels":[],"projectKey":"VJSD","serviceDeskId":2,"kbLinkDomainURLs":["https://pdx-tech.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VJSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMzAxYjE3ZC02ZDU4LTQwZjAtODdiOC0yYmE1MDgzYzlmMjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzI0MzM4OTQsIm5iZiI6MTczMjQzMjY5NH0.O6TjRpp_x1TGkrVyP3-VwAFhf5s-sQWGJ847ZdWn5Ew","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"b301b17d-6d58-40f0-87b8-2ba5083c9f27","tokenDurationInMins":20}},"kbPage":{"id":97189894,"title":"How-to Articles","url":"https://pdx-tech.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/97189894","space":{"key":"VJSD","name":"Vape-Jet Helpdesk","id":97353732},"serviceDeskIds":[2],"appLinkId":"af9507ac-35c8-36c6-a99c-c6509ad14203","idInString":"97189894","projects":[{"projectId":10002,"serviceDeskId":2,"portalId":2}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=pdx-tech","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"643079a74eb7af2c74f36cb3c8c7066d464fe7eb_lout","baseUrl":"https://pdx-tech.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://pdx-tech.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b301b17d-6d58-40f0-87b8-2ba5083c9f27","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2c23809924af4252bc55427b9a05e8b8","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}