Vape-Jet Help Desk
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Vape-Jet Help Desk

Technical support

Need help installing, configuring, or troubleshooting? Select this to request assistance.

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If you don't have a help desk account, or don't see your name listed above, please tell us your name so that we know who we are chatting with

Select all products that apply to this service request

5 digit serial number. VJ4.0 units have the serial listed on a plaque on the front of the machine. All other products have the serial listed on a white sticker near the power switch. (JF_, VJ, SQ__)

Using a sentence or less, please summarize the reason for this support request.

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Medium

LOW: spare parts, hardware compatibility tests, hardware calibration, tuning dispense operations | MEDIUM: installation, new operator training, software generated errors | HIGH: configuration errors, procedural errors, hardware malfunctions

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