Vape-Jet 4.0 Operation & Maintenance Manual

Document Revision

Effective Date

Change Summary



Initial release for Vape-Jet 4.0



Updated VJ4.0 annotated pictures


This operations manual describes the processes and procedures necessary to safely unpack, install, operate, and maintain a Vape-Jet 4.0 Automated Filling System, for hardware versions: 4.0, 4.1, and 4.2. This operations manual is also suitable for Vape-Jet 3.0 systems which have the MARVIN Operating System installed.



Safety Procedures

This standard operating procedure (SOP) describes the materials and processes necessary to maintain operator safety while operating the Vape-Jet and Jet-Fueler filling systems. This SOP is to be performed every time filling operations commence.

Facility Safety Equipment

  • Anchored nitrogen cylinder chain

  • Uninterruptable Power Supply (UPS) or surge protector

  • Fire extinguisher

  • Ventilation

The Vape-Jet system utilizes pressurized nitrogen gas for normal operations. Improper handling of nitrogen gas cylinders can be dangerous as they are highly pressurized.

Compressed Nitrogen Hazards (N₂)

  • All compressed gas cylinders should be properly identified, and the specific hazards of each cylinder should be known.

  • Improper handling of cylinders could result in sprains, strains, falls, bruises, and broken bones. All compressed gas cylinders are potentially hazardous because of the pressure inside the cylinder (including low pressure cylinders). A sudden release of this pressure can cause serious injury or death by propelling a cylinder or whipping a line. Other hazards such as explosion and cold burns could occur if gases accidentally escape from the cylinder due to mishandling.

  • Compressed Nitrogen gas cylinders present hazards because of the volume of gas and the pressures involved. Simple asphyxiation is the primary hazard associated with compressed Nitrogen. Leaking tanks and connections are hazardous to the operator because Nitrogen gas is colorless and odorless, it can escape into the atmosphere undetected. Leaking or vented inert gas can displace breathable air, quickly reducing the concentration of oxygen below the level necessary to support life. Therefore, the room should be well ventilated as a precaution.

  • Nitrogen cylinders should be well maintained and certified periodically by the supplier, a poor condition cylinder is prone to leaks or ruptures.

  • Nitrogen Cylinders must be fastened securely at all times whether in use, transit, or storage (example: chained to a wall bracket, or tank dolly). Cylinders secured with a chain or strap must have the chain or strap attached 2/3 of the way up on the cylinder.

  • Cylinder safety caps must be in place during transport or when Nitrogen cylinders are not in use for an extended period.

  • Always store Nitrogen cylinders in a well-ventilated area.

  • Protect cylinders, valves, and regulators from corrosion due to weather or chemicals.

  • Proper valves and/or regulators for the specific gas (Nitrogen) must be used. If the regulator connections do not readily fit together, the wrong regulator is being used. Do not force connections to fit, as you may permanently damage the threads. Proper valve and regulator safety must be followed according to the specific documentation for each valve and regulator.

  • Store and use cylinders away from heat or ignition sources and out of direct sunlight.

  • Close all valves and depressurize lines when not in use and before moving a Nitrogen cylinder.

  • Transport large cylinders only on an approved dolly or cart (tanks over 35"' in height).

  • The valve should be kept free of debris when the regulator is not attached, a poor connection is prone to leaks.

  • Regulators should have fresh Teflon tape wrapped on the threads every time they are attached to a cylinder to prevent leaking. Always check for leaks after attaching a regulator to a new tank.

  • Empty cylinders should be stored separately from full Nitrogen cylinders.

Motion Hazards

  • The Vape-Jet makes automatic movements during operation and does not have an interrupt switch for the door since it is sometimes necessary to observe the machine closely during operations.

  • The operator should take care to not touch any motion component during operations, and not wear any clothing or accessories which can be caught in motion components.

  • The door should be kept closed under most operational circumstances.

Burn Hazards

The reservoir, oil lines, chamber, and needle can be as hot as 80C under operational conditions and should not be touched until they have cooled off, or without the use of protective gloves. Likewise, the oil in the reservoir represents a burn hazard.

Personal Protective Equipment

  • Gloves

  • Safety goggles

  • Hairnets

  • Face mask (to prevent inhalation of aerosolized oils during the clean in place procedure)

Unboxing & Installation

Congratulations on purchasing a new Vape-Jet!Begin by preparing the area in the manufacturing facility where Vape-Jet is to be installed. Per the materials list, the table should be sturdy, take additional care to ensure it is level and has at least 3’/1m clearance in front to allow for the Vape-Jet door to open. The table should additionally be fitted with pressurized cylinder safety chains for the nitrogen supply.

Ensure the table is located within 5’/1.5m from an electrical outlet (110v AC, single phase). The table should preferably be located near an RJ-45 jack or have a Cat. 5 Ethernet cable routed directly to it from the nearest LAN switch in the facility. The Vape-Jet will require internet access to take advantage of remote service and support.

Scheduling a remote installation and training session with a Vape-Jet support engineer prior to unboxing is highly recommended. Click here to submit a support request.

Unboxing Checklist

  • 1x Vape-Jet Automated Cartridge Filler

  • 1x Vape-Jet Reservoir

  • 2x Vape-Jet Beaker

  • 1x Nitrogen Gas Regulator

  • 1x PTFE tube ¼”ODx1/8”IDx30” long

  • 1x AC power cord

  • 1x Luer-lock blunt-tip needle, 18AWG (installed in the Vape-Jet)


  • Box cutter or scissors

  • Wire cutters

  • Large flat head screwdriver

  • Worktable at least 72”x36” and capable of supporting 150 pounds or 68kg 4. Category 5 Ethernet cable

  • Computer with Local Area Network and internet access (Windows, MacOS, Android, Chrome, iOS compatible)

  • Nitrogen bottle, food-grade or better, type CGA-580 thread, with safety chains

  • Adjustable wrench

  • 9/16” open ended wrench


  • Take note of the condition of the ShockWatch sticker applied to the pallet wrap; if it is red then take a picture before proceeding as that indicates the crate was dropped in transit and may require an insurance claim to be filed.

  • Cut the pallet wrap with scissors or a box cutter

  • Using the flat head screwdriver, un-bend the metal tabs on the lid of the crate and remove the lid to expose the contents

  • Unbox the reservoir and regulator boxes, being careful to not break the beakers packed in the regulator box

  • Secure the nitrogen bottle in an upright position with chains to the leg of the workbench, wall anchor, or other safe position

  • Attach the regulator to the nitrogen bottle, tighten using the adjustable wrench. Remove the sealing tape and attach the PTFE tube to the output of the push connector on the regulator. Unwrap and set beakers aside

  • Remove packing material around the Vape-Jet, use the flat head screwdriver to un-bend the tabs on the walls of the crate and remove the walls

  • TEAM LIFT and place the Vape-Jet on the worktable and remove external tape which seals vents, ports, jacks, and door

  • Connect the facility Ethernet cable to the port on the rear of the Vape-Jet

  • Connect the nitrogen tank and regulator to the Vape-Jet by pushing the free end of the PTFE tube into the push connector on the rear of the Vape-Jet

  • Open the Vape-Jet door, cut, and remove the zip-ties (4 total) that secure the motion stages and nitrogen quick-connector

  • Place the Vape-Jet beaker into the beaker holder on the center front edge of the filling platform.

  • Remove the tape from the nitrogen quick connector inside the Vape-Jet enclosure and remove the tape from the corresponding connector (and product dipstick port) on the Reservoir

  • Ensure the fan filters are properly seated on the sides and rear of the unit, and visually inspect the outside and inside of the enclosure for any obvious shipping damage

  • Contact Vape-Jet support prior to powering the unit for the first time

  • Once unboxing and setup has been confirmed with Vape-Jet support, the power cord may be plugged into the back of the unit, connected to the facility mains via a surge protector (required) or Uninterruptible Power Supply (recommended), and the unit switched on from the rear panel

  • The Vape-Jet will then power on with several fans, alignment camera LEDs and enclosure LEDs becoming active. The stages will move to their home position and the enclosure LEDs will sequence through several colors, displaying green when the unit is fully booted up

  • OPTIONAL: The manufacturing facility will then need to have its Information Technology specialist obtain or assign the IP address of the Vape-Jet on the facility LAN and set this address to a static configuration. This IP address will then need to be bookmarked in the web browser of the computer to be used to operate the Vape-Jet. Navigate to this IP address and continue with the training session


Camera Calibration

The Camera Calibration procedure is performed to train the Vape-Jet to identify cartridges so that the filling process can be done automatically via Machine Vision Alignment. This procedure must be performed every time a new cartridge type is introduced to the system. Some all-in-one disposable cartridges may require a custom occlusion jig from Vape-Jet in order to perform adequately. All new hardware should be tested and validated PRIOR TO ORDERING PRODUCTION QUANTITIES.

It is strongly encouraged to open a support ticket for “Compatibility Testing” in order to validate new hardware. As a part of the Vape-Jet Service and Support agreement, a Vape-Jet Engineer will happily perform and train on this procedure remotely for as many cartridge, pod, capsule, or bottle types as are needed in the manufacturing processes of the facility. Please open a support ticket from the help desk ( or email ​​ to set up an appointment.


  • Vape-Jet Automated Cartridge Filler

  • Empty 510-style cartridges vertically packed-as-shipped in foam trays, Juul-style pods (vertically packed), two-piece capsules (vertically packed in standard filling jig), or bottles (up to 60ml, arranged in a custom regular grid jig).

  • Optional: Custom occlusion jig


  • Boot up the Vape-Jet.

  • Click the gear icon on the left panel of the Vape-Jet GUI to load the configuration screen.

  • Click on the “Profile Loader” tab.

  • Change the “Name” field to the cartridge manufacturer name and size, e.g. “Cilicon 1g”, and add any additional information to the “Description” field.

  • Click “Save as New” to create the new profile, and click the “Load” button on the new profile under the “Configuration List”.

  • Navigate to “1-Camera” from the “Calibration” drop-down list on the left panel of the Vape-Jet GUI.

  • Open a new box of empty cartridges, place them upright on the worktable and gently tamp the tops of the cartridges or pods with your hand to ensure they are all at the same height in the foam. This step is necessary for every tray to be filled, to ensure that every cartridge will be in focus.

  • Open the Vape-Jet door. Click the “Loading Position” button from the right-side panel, and place a tray of cartridges, pods, or capsules squarely onto the filling platform with the front edge of the foam flush with the front edge of the platform.

  • Close the door.

  • Use the “Concentric Jogger” to move the platform under the camera, such that a cartridge, pod, or capsule is directly underneath.

  • Click the arrow on the video display to view the Machine Vision Camera.

  • Carefully adjust the “Camera Focus” slider to bring the topmost feature of the cartridge, pod, or capsule into sharp focus. Most 510-style cartridges or pods will be focused directly on the center post as it is the highest point of these styles; bottom-filled cartridges have shorter center posts and so focus will be on the outer edge of the cartridge tank, similarly to capsules.

Calibration logic for traditional 510-style cartridges:

  • Click the “Inner Circle Calibration” tab

  • Set “Maximum Circle Radius” and “Minimum Circle Radius” sliders to be within about 3-4 of each other, such that a solid lock can be found on the center post.

  • Adjust the “Exposure Level” slider to get a high-contrast image around the post.

  • Adjust “Detection Filter 1” and “Detection Filter 2” sliders to only lock on the center post when in frame, usually a value of about 100 and 30 respectively.

  • Adjust the “Inverse Ratio of the Accumulator Resolution to the Image Resolution” (IRARIR) slider to between 2.0 and 3.5 for most cartridges; rule of thumb is a smaller number for smaller circles, and a larger number for larger circles.

  • The inner circle should be very still and well centered on the post, if the center point moves a lot the calibration is not good and may result in needle contact when operational. Adjust all the sliders until the circle is still.

    • OPTIONAL: Click the “Outer Circle Detection” tab, then click “Enable Outer Circle Detection” and follow previous logic steps to identify the outermost circle of the cartridge tank, with IRARIR set to between 3.5 and 7.5.

  • Click “Save”

Calibration logic for Pod style cartridges/disposables:

  • Same as above with the “Inner Circle” locking onto the vapor post for Juul-style pods, or pods with discrete fill holes. NOTE: if the vapor post and fill holes are the same apparent size then a custom occlusion jig will need to be designed by Vape-Jet engineers for the hardware; please create a “Compatibility Testing” ticket from the “Help” menu. Some disposables will require the “Inner Circle” to lock onto the fill holes.

  • If filling must occur with a needle insertion into both fill holes, then navigate to the “Profile Settings” tab from the “Configuration” screen, click the “Advanced Settings” toggle, and click the “Pod type cartridges” checkbox from the “Cartridge Info” section.

  • Click “Save”

Calibration logic for capsules:

  • Same as above with the “Inner Circle” locking onto the capsule.

  • Click “Save”

Needle Calibration

The Needle Calibration procedure is performed for the Vape-Jet system to determine the location of the needle relative to the camera center of view. This procedure must be performed every time a new needle is installed in the system, or anytime the needle is bumped out of alignment; a misaligned needle can damage the needle or cartridges and result in product losses. The needle is calibrated in the factory prior to shipping.


  • Vape-Jet Automated Cartridge Filler

  • Empty 510-style cartridges vertically packed-as-shipped in foam trays, Juul-style pods (vertically packed), two-piece capsules (vertically packed in standard filling jig), or bottles (up to 60ml, arranged in a square grid jig).

  • (1) Vape-Jet Needle Calibration Jig (Print at 100% resolution & cut out one of the square jigs)

  • Tape


  • From the “Configuration” tab, click “Load” on the desired hardware profile from the “Profile Loader” tab.

  • Click “Focus Camera”, once the gantry moves to focus, click “Load” on the “Needle Calibration Config” profile from the “Profile Loader” tab.

  • Click “Loading Position” and place a leveled tray of empty cartridges squarely on the platform.

  • Place one pre-cut Needle Calibration Jig on top of the cartridges so that it lays flat, apply tape to the edges of the paper and over the cartridges to secure it in place.

  • Click “2 - Needle” from the “Calibration” drop-down list on the left panel of the Vape-Jet interface to launch the Wizard.

  • Step 1 – Prepare to Calibrate: has been completed at this point. Click “Next” to Step 2.

  • Click “Drip Container” to move the platform under the Alignment Camera

  • Step 2 – Set Up Position: using the “Needle Position” arrows, set the “Up Position” of the needle to be 3-5mm from the topmost feature (e.g., center post) of the cartridge, pod, or capsule and click “Next”.

  • Step 3 – Align Camera: use the “Concentric Jogger” to move the filling platform until the dot on the Needle Calibration Jig is visible from the Alignment Camera feed, the alignment circle should be locked onto the dot, if so, click “Align” then click “Next”. If the Machine Vision Alignment circle does not recognize the dot, then adjust the “Camera Calibration” until it locks (and save the configuration).

  • Step 4 – Align Needle: use the “Concentric Jogger” and “Needle Position” arrows to move the filling platform until the needle is directly above the center of the dot on the Needle Calibration Jig; click “Needle Position” arrows until the needle is nearly touching the Needle Calibration Jig to get a better view of the needle position relative to the dot. The dot should not be visible if the needle is well centered. Click “Next”.

  • Step 5 - Calibrate Filling Offset: will be skipped, click “Next”.

  • Step 6 - Set Down Position: will be skipped, click “Finish and Save”.

  • Click “Loading Position” and remove the Needle Calibration Jig from the top of your cartridges.

Perform the following steps to validate the “Optimal Dispense Distance” and “Needle Down” position if those values have not been previously validated:

  • From the “Configuration” screen, click the “Profile Settings” tab, then click the “Advanced Settings” toggle.

  • Under the “Needle” section, set “Needle Up Position” and “Needle Down Position” to “2”; set the “Optimal Dispense Distance” to “4”; set the “Optimal Point Angle” to “90”. Make sure the “Outer Circle Detection” checkbox is unchecked, click “Save”.

  • Click on the HUD View (D-pad icon in upper right corner), and from the “Pump Operation” tab click the “Dry Run Mode” toggle; exit the HUD View by clicking the icon again.

  • Click “2 - Dispense” from the “Operation” drop down menu on the left, and set up a dry run, clicking “Dispense” on the final screen.

  • Open the HUD View (D-pad icon in the upper right corner) and click on the “Dispense Settings” tab

  • Observe the needle while the platform is moving; if the needle is too close to the center post, increase the “Distance from Center” value, if the needle is too close to the wall, decrease the “Distance from Center” value.

  • Once the needle is clear of the cartridge center post and wall, start increasing the “Needle Down” value, adjusting the “Distance from Center” value as needed iteratively until the needle is inserting at least 1-3mm below the level of the cartridge wall.

  • Continue observing and adjusting the “Needle Down” and “Distance from Center” as needed until the dry run completes. If the needle does not hit any cartridge, the calibration is complete and validated; exit the HUD View by clicking the icon again, and click “Save” from the “Configuration” screen. If the needle makes anything more than a slightly grazing contact then the needle may have bent and the needle calibration will have to be started over after un-bending the needle.


Product Loading

This procedure will be performed prior to pump dispense calibration and filling operations. Perform after
the cleaning procedure to maintain product specificity.


  • 9/16″ open ended wrench

  • Formulated product, up to 1050ml per batch

  • Stir rod

  • Silicone scrapers

  • Vape-Jet beaker


  • Begin with a clean reservoir

  • Pre-heat the Vape-Jet by turning on all heaters to the desired operating temperature for at least 20 minutes PRIOR TO LOADING PRODUCT. The reservoir can be pre-heated by connecting it to the Vape-Jet and turning the reservoir heater on, by connecting the reservoir to a Drop-Tank heater, or by placing the reservoir in an oven.

  • If pre-heating in the Vape-Jet, click “Focus Camera” to lower the reservoir, turn the reservoir heater off, and disconnect the reservoir in the following order to remove it: electrical, gas, oil.

  • With the top clamp, Viton seal, and bulkhead removed, carefully transfer your pre-heated product formulation into the reservoir making sure the Viton gasket area remains clean. Utilize a stir rod and/or silicone scrapers to facilitate transfer from your formulation container to the Reservoir. The oil and reservoir should be pre-heated to the SAME TEMPERATURE.

  • Replace the Viton seal, bulkhead, and top clamp such that both clamp (top and bottom) hinges are aligned with the bulkhead dipstick.

  • Open the door, connect the Reservoir to the Vape-Jet in the following order:


      • Connect the electrical connector of the Reservoir to the corresponding connector in the Vape-Jet; the display will change from “DC” to “Off” once connected. Click “Off” to turn the reservoir heater on.

      • Connect the dipstick port to the Vape-Jet PTFE oil path (semi-clear tube with barbed metal insert in the end) via the compression fitting. Insert the end of the PTFE tube all the way into the fitting, finger-tighten the compression nut, then another ¼ turn with the 9/16″ wrench.

      • Connect the nitrogen port of the Reservoir bulkhead to the corresponding quick-connector (barrel style with black PTFE tubing) inside the Vape-Jet.

  • With the nitrogen regulator valve closed (should be turned counterclockwise until loose), open the primary valve (counterclockwise) on the nitrogen bottle, inspect regulator for leaks.

  • Hold a cloth or paper towels underneath the reservoir, and slowly open the regulator to pressurize the reservoir to about 20psi. If any leak occurs immediately disconnect the reservoir from the nitrogen supply with the quick connector, clean any leaked product, re-tighten the clamps, reconnect nitrogen, and repeat pressurization.

  • Toggle your reservoir heater back on now that it is reinstalled in your Vape-Jet system

  • With the Vape-Jet beaker in the filling platform holder, click “Drip Cont.” to move it underneath the needle.

  • Open the HUD View, ensure the “Dry Run Mode” toggle is off, click the “Toggle Valve Bypass” button, allowing product to flow through the oil line; click it again to stop flow once oil is flowing out the needle smoothly without air bubbles.

  • Click the “Cycle Pump” button while observing the syringe, it should fill with oil to the position set by “Dispense Delta” and dispense out the needle in a smooth motion.

  • The oil line is now primed, and the Vape-Jet is ready to proceed with the Pump Calibration Wizard.

Pump Calibration

The Pump Calibration Wizard must be completed as a part of the Configuration procedure for every batch.


  • Calibrated Digital Balance, 0.01g x 100g minimum accuracy and capacity

  • Clean Vape-Jet Beaker

  • Kimwipes or similar low-lint wipe

  • Vape-Jet Automated Cartridge Filler


  • Complete the Product Loading procedure.

  • Click “3 - Pump” from the “Calibration” drop-down list on the left panel of the Vape-Jet web interface to launch the Wizard.

  • Step 1 reiterates that the machine must be pre-heated, loaded with oil, and pump primed as instructed in the Loading Wizard; if so, click “Next”.

  • Step 2 - Set Prime Position: determines the first guess of the syringe pumping required to dispense the desired mass of product; drag the slider to the desired dispense mass and click “Next”.

    • NOTE: the slider displays grams, but a popup will display the “Pump Positional Delta” when dragging the slider. The “Pump Positional Delta” is explained below for reference.

      • “Pump Positional Delta” of 0 corresponds to the syringe fully depressed, containing no product.

      • “Pump Positional Delta” of 3000 corresponds to the syringe fully extended, containing 5ml of product.

      • Pure THC distillate is slightly less than 1g/ml in density, with terpenes further reducing product density.

      • 1.0g cartridges will have “Pump Positional Delta” of approximately 600 (i.e., 3000 / 5ml / 1g/ml = 600 position/g); 0.5g cartridges will have “Pump Positional Delta” of approximately 300.

  • Step 3 - Cycle Pump: sets the “Pump Charge Delay” and “Pump Dispense Delay”; these are timers in milliseconds (1000 milliseconds per 1 second).

    • “Pump Charge Delay” is a timer that starts when the syringe plunger moves to the “Prime Position”, it should be long enough for the oil to occupy the volume of the syringe.

      • This value is typically between 500ms and 3000ms depending on product viscosity, dispensing volume, system temperatures, and nitrogen pressure.

    • “Pump Dispense Delay” is a timer that starts when the syringe plunger returns to the zero position; when it elapses the syringe will charge again.

      • This value is typically between 100ms and 500ms and is used to mitigate dripping product anywhere but inside a cartridge, pod, or capsule.

  • Click “Loading Position” to move the filling platform to loading position, open the door, and place the Vape-Jet beaker in the holder.

  • Click “Drip Container” to move the beaker underneath the needle.

  • With the door open, observe the syringe inside the pump housing, and click “Cycle Pump” to dispense the initial guess quantity of product.

    • Watch the syringe to make sure the volume becomes completely full of product before dispensing out the needle; if the syringe doesn’t get full, increase the “Pump Charge Delay” or increase the nitrogen pressure, then click “Cycle Pump” and observe again. Repeat this step if necessary, the syringe should be completely full after charging and before dispensing.

    • Once the “Pump Charge Delay” and nitrogen pressure are matched, click “Loading Position” and remove the beaker.

    • Click “Next” to Step 4.

  • Turn on the calibrated balance (scale) and tare the Vape-Jet beaker.

  • Step 4 – Measure & Adjust: place the tared beaker back in the drip container holder and click “Drip Container”

    • Enter the “Desired Weight in Grams” in the field, using a leading 0 for less than 1-gram cartridges, e.g., 0.5 for 500mg, or 0.3 for 300mg, etc.

    • Click “Cycle Pump”

    • Click “Loading Pos.” and remove the beaker; place it on the calibrated scale to readout the mass of product dispensed.

    • Enter the mass from the scale in the “Measured Weight in Grams” field and click “Next” to Step 5.

  • Step 5 – Verify & Save: re-tare the beaker on the scale and replace it into the holder.

    • Click “Drip Container”

    • Click “Cycle Pump”

    • Click “Loading Position” and remove the beaker, weigh again on the scale to confirm the desired dispense mass.

    • If the mass is good, then click “Finish”, if the mass is still inaccurate, click “Back” and repeat Step 4 of the Wizard.

Dispense Operations


  • Vape-Jet Beaker

  • Kimwipes or similar low-lint wipe

  • Empty 510-style cartridges vertically packed-as-shipped in foam trays, Juul-style pods (vertically packed), two-piece capsules (vertically packed in standard filling jig), or bottles (up to 60ml, arranged in a custom regular grid jig).

  • Pre-heated and formulated product to fill cartridges


  • Turn on the Vape-Jet, load the correct profile from the “Configuration” screen, click “Focus Camera”, and turn on all heaters for at least 20 minutes

  • Click “1 – Load” from the “Operation” menu on the left side of the screen and complete the Wizard

  • Click “3 – Pump” from the “Calibration” menu on the left side of the screen and complete the Wizard

  • Click “2 – Dispense” from the “Operation” menu on the left side of the screen, click “Next” to Step 2 as Step 1 has been completed at this point

  • Step 2 – Load: unbox and unwrap a tray of empty cartridges, place the tray on a flat surface and press down on the tops of the cartridges to make sure they are sitting at the same level in the foam holder or jig

  • Click “Loading Position” and place the cartridges squarely onto the platform with the front edge of the tray flush with the front edge of the platform and centered left to right.

  • Close the door and click “Next” to step 3

  • Click the arrow on the camera feed to select the Machine Vision Alignment camera, and use the “Concentric Jogger” to move the platform such that the left front cartridge is below the camera; ensure it is the left front cartridge by moving the platform until the front edge and left edge of the foam tray is visible. Move the platform back to the first cartridge, click “Align”, then click “Next” to Step 4

  • Repeat the previous step but for the last cartridge, which is in the right rear position. Click “Next” to Step 5

  • Step 5 is a reminder that the machine must be pre-heated, loaded, primed, and pump calibrated. Click “Next” to Step 6

  • Step 6 – Dispense: click “Dispense” and the first and last cartridge locations will be automatically reconfirmed, then the Vape-Jet will begin filling the cartridges from the front edge towards the rear, and raster from left to right. Once the tray is filled, the platform will automatically move to the “Loading Position” so it can be removed

  • Replace the filled tray with an empty tray of cartridges in the same position and click “Dispense” to resume filling. This can be repeated until the reservoir runs out of product

  • Once a cartridge is dispensed with lots of bubbles, is underfilled, or spills over, that indicates the reservoir is empty and the “3 - Unload” procedure can be performed

Unloading Procedure


  • Screwdriver or tri-clamp torque tool

  • 9/16” open ended wrench

  • Paper or terry cloth towel

  • Vape-Jet branded beaker or similar borosilicate beaker

  • Face mask (to prevent inhalation of aerosolized oils)


  • Click on “3 – Unload” from the “Operation” menu on the left side of the screen.

  • Step 1 – Prepare: gather the materials listed above; if the drip container is not in the holder, click “Loading Position” and place it, then click “Drip Container”. All heaters should be on if a dispense operation has just concluded, if not, turn them on and click “Next”.

  • Step 2 – Recover Fluid: Place a paper towel between the needle and the Machine Vision Alignment Camera to prevent product from splashing onto the lens.

    • With nitrogen pressure still on, click “Toggle Valve Bypass”, this will push the remaining liquid through the system and out the needle, once the majority of the liquid is recovered, click “Toggle Valve Bypass” to stop the flow. DO NOT LEAVE THIS PROCESS UNATTENDED AS NITROGEN CAN DISPLACE OXYGEN AND CREATE A SUFFOCATION HAZARD.

    • Click “Re-initialize Pump” to reset the pump, then click “Next.”

  • Step 3 – Turn off Reservoir: click “Turn off Reservoir” to prepare to remove the reservoir for cleaning, then click “Next”.

  • Step 4 – Remove Reservoir:

    • Turn off the nitrogen regulator by turning the knob counterclockwise until loose.

    • Disconnect the nitrogen quick connector from the reservoir; the reservoir will vent to atmosphere.

    • Ensuring that the Reservoir displays “Off” on the right side of the screen, disconnect the electrical connection by rotating the collar on the connector until it can be separated from the Vape-Jet.

    • Using the 9/16” wrench, loosen the compression nut which attached the PTFE product line to the dipstick port of the reservoir and disconnect it.

    • Remove the reservoir from the holder and place it on a work surface. Click “Finish”.

CIP (Clean-in-Place) Procedure


  1. Screwdriver or tri-clamp torque tool

  2. 9/16” open ended wrench

  3. Paper or terry cloth towel

  4. Kimwipes or lint-free wipe

  5. 99% Isopropyl alcohol*

  6. 99% D-limonene

  7. Silicone scraper tools

  8. Vape-Jet branded beaker or similar borosilicate beaker

  9. Face mask (to prevent inhalation of aerosolized oils)


  1. Prepare to Clean: gather the materials listed above, and if a beaker is not already in the holder, click “Loading Position”, place the beaker, and click “Drip Container”. Turn off all heaters, then click “Next”.

  2. Clean Install Reservoir: remove the top tri-clamp of the reservoir, remove the bulkhead and viton seal.

    1. Using the silicone scraper, remove any product which is left inside the reservoir from the “Unload” procedure.

    2. Wet a paper towel with 99% isopropyl alcohol and wipe the inside of the reservoir, bulkhead, dipstick, and the viton seal until all product is removed.

    3. Pour 250ml of D-limonene into the reservoir, replace the viton seal, bulkhead (such that the dipstick is aligned with the bottom tri-clamp hinge), and reattach the top tri-clamp tightening it with a wrench.

    4. Open the Vape-Jet door and place the reservoir in its holder with the dipstick port aligned to the product line on the pump housing.

    5. Connect the electrical connector on the reservoir to the Vape-Jet by fully inserting the connector and rotating the lock ring.

    6. Connect the PTFE fluid line to the dipstick port by inserting the tube all the way into the connector, then hand tighten the compression fitting, and using the 9/16” wrench tighten it another ¼ turn.

    7. Connect the nitrogen port of the reservoir to the corresponding quick connector inside the Vape-Jet and click “Next”.

  3. Cleaning Solution: ensure all heaters display “Off” and not “DC”; All heaters should be off for at least 10 minutes before proceeding, the temperatures should be approximately 23C to avoid a fire hazard.

  4. Pressurize Cleaning Solution: assuming the nitrogen bottle is still on, turn the regulator knob clockwise until the regulator reads 10-20psi, then inspect for leaks; a gas leak will be audible, and a liquid leak will likely be coming from the fluid line port of the reservoir. IF THERE IS A LEAK IMMEDIATELY DISCONNECT THE NITROGEN QUICK CONNECETOR AND CHECK ALL SEALS ON THE RESERVOIR. IF NO LEAKS ARE OBSERVED AFTER 30 SECONDS CLICK “NEXT”

  5. Prime Lines & Pump: Reset the pump by clicking “Re-initialize Pump”, the syringe plunger should fully depress, if it fails to, use the “Initialize Reverse Pump” button from the HUD View.

    1. Prime and clean the pump lines by clicking “Toggle Valve Bypass”, this will allow nitrogen to move the cleaning solution through the lines and out the needle; click “Toggle Valve Bypass” again to stop the flow when approximately 50ml has been dispensed into the drip container.

    2. Click “Loading Position” and remove the beaker to empty it, replace it and click “Drip Container” then click “Next”.

  6. Run Cleaning Cycle: ensuring the drip container is empty, click the “Clean” button to perform the automatic cleaning of the valve and syringe, this will dispense 75ml of cleaning solution into the drip container. When complete, click “Loading Position” to remove and empty the drip container, replace it in the holder and click “Drip Container”, then click “Next”

  7. Recover Cleaning Solution: ensuring the drip container is empty, place a paper towel behind the needle to keep the Machine Vision Alignment Camera lens clean, click “Toggle Valve Bypass” to recover the cleaning solution, clicking “Toggle Valve Bypass” again to stop the flow when the drip container is nearly full. Empty the drip container and repeat until the bypass until there is no more cleaning solution coming out the needle. Empty the drip container, replace it in the holder, click “Drip Container” and click “Next”.

  8. Run Dry Cycle: click the “Dry System” button to begin the drying routine, the syringe and valve will actuate 50 times moving warm nitrogen through the system to dry it. Once complete, click “Finish”.

Deep Clean Procedure

This standard operating procedure (SOP) describes the materials and processes necessary to clean more thoroughly each component of the oil path of the Vape-Jet and Jet-Fueler filling systems. This SOP is to be performed if the filling system will be idle for an extended period, after 240 hours of operation as preventative maintenance, or between batch filling operations if the maximum cleanliness and minimum cross-contamination is desired.


  • Screwdriver or tri-clamp torque tool

  • 9/16” open ended wrench

  • 10mm open ended wrench

  • 2.5mm hexagonal driver

  • Needle nose pliers

  • Paper or terry cloth towel

  • Kimwipes or lint-free wipe

  • 99% Isopropyl alcohol

  • Ultrasonic bath

  • Alconox Powdered Precision Cleaner


The following describes cleaning of each part of the oil path of the filling system, which is identical for Vape-Jet and Jet-Fueler. Ensure all heaters are off by clicking the temperature readout, they will then display “Off”.

Reservoir deep cleaning:

  • Using the 9/16” open ended wrench, loosen the Swagelok nut which connects the PTFE product line to the down stem port of the reservoir, and put the PTFE line and corrugated heat shroud in a downward position, to prevent the nut from sliding down the PTFE line.

  • Wipe the stainless-steel barbed insert and compression fittings on the PTFE with a Kimwipe and alcohol.

  • Disconnect the nitrogen supply by separating the pneumatic quick connector attached to the nitrogen port of the reservoir.

  • Remove the reservoir from its holder in the filling system. Loosen the top tri-clamp with a torque tool or screwdriver, remove the clamp, bulkhead, and seal to access the inside. Use silicone scrapers to remove any excess product and clean all internal parts with Kimwipes and alcohol. Repeat with bottom tri-clamp, plate, and seal.

  • Place the top bulkhead, bottom bulkhead, and seals into the ultrasonic bath with Alconox and hot water (50C minimum) in the quantities specified by the manufacturers. Sonicate for at least 1 hour.

  • Rinse all parts with clean water, rinse with alcohol, and let air dry.

Valve and syringe deep cleaning:

  • From the Pump Operation tab of the Advanced Hud, set the Move Pump slider to ~1500, or about half.

  • Vape-Jet Only - remove the 4 thumb screws holding the the face of the pump chamber assembly. Set the screws and cover to the side.

  • Jet-Fueler Only - open the hinged acrylic door, use the 10mm open ended wrench to loosen and remove the two (2) threaded-barb connectors that attach the PTFE oil lines to the input and output of the valve housing.

  • Wipe the ends of the threaded connectors with Kimwipes and alcohol. Remove the PTFE line that connects to the reservoir and set aside for later.

  • Using the 2.5mm hexagonal driver, carefully loosen and remove the two (2) screws that hold the syringe retention clamp to the pump face and set aside the clamp and screws.

  • Using thumb and forefinger, loosen the exposed syringe plunger retention bolt by rotating the top face of the knurled bolt away from the operator, i.e. rotating counterclockwise if looking at the syringe from the plunger end. The bolt will remain captured in the pump translation stage.

  • Carefully depress the plunger slightly into the syringe body until the plunger is clear of the pump translation stage.

  • Using the 2.5mm hexagonal driver, loosen and remove the two screws that hold the valve housing to the face of the pump body, and set them aside. Remove the valve and syringe by pulling away from the pump body, there should be no resistance.

  • Carefully unscrew the syringe from the valve housing by turning counterclockwise and remove the plunger from the syringe body by pulling gently. Place both syringe components into a beaker of 99% isopropyl alcohol to soak.

  • Using the 10mm open ended wrench, remove the oil lines from the valve; there will be a sealing o-ring inside the port, if they don’t look damaged they can be reused.

  • Wipe all parts with Kimwipes and alcohol, then place the valve and reservoir PTFE assembly into the ultrasonic bath with Alconox and warm water in the quantities specified by the manufacturers. Sonicate for at least 2 hours, occasionally rotating the valve port selector 360 degrees at a time, heat optional. (It’s NOT RECOMMENDED to place your syringe in an ultrasonic bath due to the increased risk of glass damage)

  • Rinse all parts with clean water, rinse with alcohol, and let air dry.

Needle deep cleaning:

  • Using the needle nose pliers, carefully loosen and remove the needle from the LuerLoc heat block by turning the base counterclockwise, if looking up from the end of the needle. Set the needle aside for later.

  • Using the 2mm hexagonal driver, carefully loosen the three (3) screws that hold the heat block together and set aside the screws and top plate of the heat block.

  • Remove the PTFE assembly that connects the needle to the valve and place it and the needle into the ultrasonic bath with Alconox and warm water in the quantities specified by the manufacturers. Sonicate for at least 2 hours, heat optional.

  • Rinse all parts with clean water, rinse with alcohol, and let air dry.


Reassembly Considerations and Warnings

Assemble in the reverse order as removed, and ensure that all connections are tight, especially the Luer Lock connection between the syringe and valve. To reattach the oil lines, hold the valve with the needle port facing up, and drop the o-ring into it making sure it is centered in the port, and reattach the needle line, tightening with the 10mm open ended wrench until it stops. Repeat with the reservoir port, again holding the port facing up, dropping the o-ring, ensuring it is centered and tightening the line with the wrench until it stops. Reinsertion of the syringe and valve assembly must be done gently to avoid damaging the syringe glass. Reconnecting the syringe plunger to the pump translation stage will require the syringe key to be aligned to the translation stage so that it may slide in. Ensure the key is aligned prior to seating the syringe/valve assembly by gripping the syringe glass and plunger; do not attempt to align the plunger key after the valve assembly is installed. Ensure the syringe retention clamp is tight enough by clicking “Cycle Pump” from the “Pump Operation” tab on the Advanced HUD several times; if it is too loose, the syringe will pull slightly out of the valve housing on draw back, and then slightly in on dispense. Retighten the syringe connection to the valve by hand, then tighten the syringe retention clamp screws more with the 2.5mm hexagonal driver.


Maintenance Schedule

Maintenance Activity



Clean in Place

Every product changeout.

After each use.

After prolonged storage.

See SOP in section 7.

Deep Cleaning

Every 240 operational hours.

After contamination concern.

After system power-off without CIP.

See SOP in section 8.

Air Filters

Detach filter foam and wash with soap and warm water every 30 days.

Contact sales for replacement at​ or

(971) 606-3420 or

Click here to submit a support request.

Change Syringe

Every 6 months as part of deep cleaning.

After severe contamination concern.

See SOP in section 8

Change Valve

Every 12 months as part of deep cleaning.

After severe contamination concern.

See SOP in section 8

Motion Components

Lead screws on the vertical Camera Focus axis must be lubricated every 6 months, WD-40 Specialist Spray & Stay

Gel recommended.

Belt-driven axis require tensioning every 6 months as part of vendor guided maintenance.

Tensioning must be performed with a Vape-Jet technician remotely directing procedure.

Click here to submit a support request.

Troubleshooting and Annotated Pictures

Heater Errors

Vape-Jet products have a safety feature which disables the system if a heater is disconnected from the system while under power. ​Always turn off the reservoir heater if you plan to disconnect it​. Not disabling the heater through the GUI will cause the machine to stop operations, display an error, and require a full power-cycle.

Heater Error Symptoms:

  • Temperature readout in GUI is frozen.

  • GUI Indicates heaters are on, but no heat is produced.

  • Error message popup in GUI saying “Thermal Runaway Error”


  1. Turn off the system by toggling the power switch to the “off” position (located on the rear of the machine, “off” being denoted by a “O” on the switch).

  2. Wait 15 seconds.

  3. Turn the system on by toggling the power switch to the “on” position (“on” being denoted by a “I” on the switch).

Pump Valve Errors


When starting the machine the GUI displays a “Warm Up Failed” error


This problem is most likely caused by improper clean-out of the valve assembly or inadequate system warm-up time. Product residue can cause the torque required to turn the valve to become excessive.


The following steps should be taken to correct the pump errors.

  1. Clear the error

  2. With chamber heater on, allow system to sit for up to 30 minutes.

  3. Head to the pump operation tab from the Advanced HUD (d-pad icon) and click re-initialize pump

  4. If no errors are observed and the system returns to a green/ready status, you may proceed with normal operations.


To prevent this problem, ensure that the system is consistently cleaned after each use, and that the valve assembly is not permitted to cool-down with product still inside.

Further Solutions

If the above steps do not clear the error, try heating the valve assembly with a heat-gun from 6” away until it is a consistent 75c and repeat step 3 until the error is cleared.

System Specifications

Electrical Specifications

Input Voltage



200W (Idle) – 800W (Max)

Max Amperage



NEMA 5-15 (Type B)

Fluid Path Specifications

Pump Type

Syringe Pump /w Mechanical Valve

Pump Drive

Stepper Motor /w Optical Encoder

Pump Speed

Adaptive variable speed dispense. Minimum 300ms dispense stroke.

Accuracy @ 30% Stroke

< .1% (Every pump is independent cal lab tested and results provided.)

Repeatability @ 30% Stroke

< .1%


1/3000th of 100% syringe stroke length

Syringe Materials

Borosilicate Glass, PTFE or UHMWPE

Valve Materials

Ceramic / 316 Stainless Steel

Hose Material


Needle Material

316 Stainless Steel

Reservoir Material

316 Stainless Steel /w Viton Gaskets

Fittings Material

PTFE / 316 Stainless

Injector Assembly Heater




Resistive Cartridge Heater inside Aluminum Block

Temp Range

25C – 95C


+- 1C

Pump Assembly Heater




Resistive Air Radiator Element

Temp Range

25C – 75C


+- 5C

Air Flow

35CFM Max

Reservoir Heater




Silicone Heater Pad

Temp Range

25C – 95C


+- .5C

Mechanical Specifications

Max Travel Motor


Max Speed


Repeatability / Accuracy

0.078 / 0.091 mm

Max Force @33mm/sec



NEMA-17 1.2A

Operational Parameters

Operating Temp

20°C ~ 35°C

Storage Temp

10°C ~ 45°C

Cartridges per Hour

300 – 1000

Cartridge Compatibility

Any circular cartridge with more than .25mm alignment space after needle insertion. (CCell, 510, Etc.)